Brannan Calibration Services 2025 - Flipbook - Page 20
sales@brannan.co.uk
+44 (0)1946 816600
Frequently asked questions
brannan.co.uk
How do I arrange for my instrument to be calibrated?
To prevent delays, contact the sales o昀케ce on 01946 816600 or sales@brannan.co.uk with the following information:
• Company (if applicable):
• Contact name:
• Address:
• Contact telephone number:
• Contact email:
• Instrument type:
• Purchase order number:
• UKAS or traceable:
• Number of calibration points required: (if not stated we will carry out our standard calibration using 5 points)
• Speci昀椀c points required: (if none are given the calibration sta昀昀 will select the points, ensuring points are selected
evenly across a minimum of 80% of the instruments range.)
Where should I send my instrument?
•
All items requiring calibration should be shipped to the following address along with a copy of the purchase order
or similar documents allowing us to identify your instrument: S. Brannan & Sons Ltd Calibration Laboratory
Lecon昀椀eld Industrial Estate
Cleator Moor
Cumbria
England CA25 5QE
How should I return my instrument for calibration?
•
•
Ensure that the instrument is adequately packed with su昀케cient protection to prevent damage during transit.
Please include a copy of the purchase order in the packaging or similar documents, allowing us to identify your
instrument.
How long will it take for my instrument to be calibrated?
•
•
We aim to turn calibration instruments around within 7 business days from receipt, providing we have all the
information we require. Exceptions to this are orders where a large number of calibrations are needed or where
calibration is carried out at external facilities.
Please contact our sales team for more accurate turnaround times based on the current lab workload.
I have lost my calibration certi昀椀cate, can you provide a replacement?
•
Yes, all of our calibration certi昀椀cates are stored electronically and can be retrieved for a small charge should
the customer need a replacement.
Please contact our sales team for more information on 01946 816600 or sales@brannan.co.uk.
Please have the serial number of the instrument and/or certi昀椀cate number available.
Measurement for life.
